{"id":4583,"date":"2025-11-06T19:14:58","date_gmt":"2025-11-06T18:14:58","guid":{"rendered":"https:\/\/www.inextremis-aventura.fr\/general-terms-and-conditions-of-sale-2\/"},"modified":"2026-05-20T21:58:45","modified_gmt":"2026-05-20T19:58:45","slug":"general-terms-and-conditions-of-sale","status":"publish","type":"page","link":"https:\/\/www.inextremis-aventura.fr\/en\/general-terms-and-conditions-of-sale\/","title":{"rendered":"General terms and conditions of sale"},"content":{"rendered":"

[vc_row full_width=”stretch_row_content_no_spaces” css=”.vc_custom_1677512879833{background-color: #fb2056 !important;}” el_class=”blanc”][vc_column width=”1\/3″][vc_column_text css=”.vc_custom_1677512637096{margin-left: 20px !important;}” el_class=”barre”]\"Contact-us Contact-us ! <\/a><\/strong>[\/vc_column_text][\/vc_column][vc_column width=”1\/3″ offset=”vc_col-sm-offset-0 vc_hidden-sm vc_hidden-xs”][vc_column_text] \u260f +33 980 850 565<\/strong>[\/vc_column_text][\/vc_column][vc_column width=”1\/3″ full_width=”stretch_row_content_no_spaces” gap=”0″ full_height=”” columns_placement=”middle” equal_height=”” rtl_reverse=”” content_placement=”” disable_element=”” offset=”vc_col-sm-offset-0 vc_hidden-sm vc_hidden-xs”][vc_column_text]\u260f +33 629 564 036<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1638556301547{margin-top: 30px !important;}”][vc_column][vc_column_text css=””]<\/p>\n

General Terms and Conditions of Sale for Inextremis Aventura<\/h2>\n

Your Organizer :<\/b>
\nLanguages \u200b\u200bspoken: French, Catalan, Spanish, English.<\/p>\n

Canyoning Instructor : <\/strong>Certified by the French State in Canyoning, with professional liability insurance and search and rescue coverage.<\/p>\n

Equipment provided : <\/b>Wetsuit, shoes (size 36 and up), and helmet (Aquatic Hiking)
\nWetsuit, shoes (size 36 and up), helmet, harness, double lanyards with carabiners, and descender (Canyoning)<\/p>\n

Personal equipment to bring :<\/strong> 1 swimsuit, 1 spare pair of shoes (e.g., flip-flops) + 1 pair of socks (mandatory) + large water bottles (plenty of water), hair tie for long hair.<\/p>\n

Minimum number of participants :<\/strong>
\nGuaranteed departure with a minimum of 4 people<\/p>\n

Conditions :<\/strong><\/p>\n

\u2013 Be in good physical condition,
\n\u2013 Not significantly overweight*,
\n\u2013 Have no medical contraindications to participating in the activity,
\n\u2013 Be a strong swimmer and not afraid of water,
\n\u2013 Not afraid of heights for canyons with rappelling,
\n\u2013 Bring the required equipment,
\n\u2013 Minors must be accompanied by an adult,
\n\u2013 The person making the reservation is responsible for informing all participants in their group about the participation requirements and the activity\u2019s procedures.<\/p>\n

*Overweight individuals are asked to specify this at the time of booking so that we can assess, based on the chosen route, whether participating in the activity presents any risks.<\/p>\n

On the day of the outing, the instructor reserves the right to refuse entry to anyone who does not meet all of these conditions (intoxicated or significantly fatigued, without proper equipment, having lied about being too heavy for the activity, unaccompanied minor, age, etc.).
\nIn this case, the deposit will not be refunded.<\/p>\n

Concepts regarding the environment and risky activities:
\nOutdoor sports are exciting and enriching activities, but they involve risks related to the natural environment (weather hazards, obstacles and terrain changes, rockfalls, falls, etc.) as well as risks inherent to each sporting activity (which vary from \u201cmild\u201d to \u201chigh\u201d depending on the level and type of activity).
\nThese risks are particularly high in certain sports known as \u201cspecific environment\u201d sports (adventure climbing, Via Ferrata, canyoning) \u2013 where the use of highly qualified professional instructors is strongly recommended.<\/p>\n

Limitation of Liability of the Instructor :
\nThe primary role of the guide or instructor is to reduce risks, without being able to claim to eliminate them entirely. This inherent element of risk, inherent in any activity in a natural environment and in any notion of adventure, can be the source of discomfort, inconvenience, incidents, or even accidents, related to the specific characteristics of the activity and\/or its natural environment, regardless of any fault on the part of the instructor. This particular dimension must be taken into account before contracting with a professional instructor; the participant must therefore knowingly assume their own share of responsibility in the decision to engage in an activity and a natural environment whose inherent objective risks they cannot reasonably ignore.<\/p>\n

\u2022 Precautions and responsibilities of the participant towards the instructors and the group:
\nBefore any activity, it is essential:
\n\u2013 that the participant inform their guides or instructors of their physical, psychological, and technical profile and any resulting precautions, restrictions, and contraindications related to the sport
\n\u2013 to carefully review the information provided by the instructors to ensure they are properly equipped and prepared.<\/p>\n

During field activities, to ensure your own safety and that of the group, it is crucial to:
\n\u2013 arrive with the recommended equipment (if not provided by the instructors)
\n\u2013 follow the instructions of the guides or instructors
\n\u2013 and not hesitate to ask for clarification if you have any doubts.<\/p>\n

Minimum age: 8 years for aquatic hikes, 10 years for introductory canyoning, 12 years for introductory (intermediate) canyoning, and 14 years for advanced canyoning (children and teenagers must always be accompanied by their parents).
\nEach participant must be in good physical condition and must not have any medical contraindications to participating in these activities.
\nParticipants in canyoning must be able to swim at least 25 meters freestyle, jump, and submerge themselves in water. For holiday camps, a 25-meter swimming certificate is required for each participant.<\/p>\n

The rates include :<\/strong>
\nSupervision by an instructor with professional liability insurance + search and rescue costs.
\nLoan of canyoning-specific equipment.<\/p>\n

Not included:
\nTransportation from your home or holiday accommodation to the practice location
\nDrinks<\/p>\n

Booking and payment :<\/strong>
\nYou can book online by paying a 20% deposit by credit card; this will confirm your booking.
\nYou can also contact us using the registration form by clicking “Contact” at the bottom of each page. Please remember to fill in all the required fields.<\/p>\n

Canyon Trip Cancellation Policy :<\/strong>
\nLess than 7 days before the canyoning trip: the deposit paid is non-refundable and will be retained.
\nIf one or more participants cancel less than 48 hours in advance or on the day of the canyoning trip, Inextremis Aventura will charge the entire group for the remaining places.
\nDepending on the water flow and weather conditions, the organizer may decide to reschedule or cancel a canyoning trip for safety reasons.<\/p>\n

Weekend\/Canyoning Trip Cancellation Policy :<\/strong>
\nIn the event of cancellation on your part (unless you find a replacement for the trip), cancellation fees will be retained by Inextremis Aventura:
\nYou have a 7-day right of withdrawal following the booking date of your trip, provided that the cancellation is made no later than 30 days before the activity date.
\nMore than 29 days before departure: 10% per person for administrative fees
\nBetween 29 and 21 days: 25% of the total amount
\nBetween 20 and 8 days: 50% of the total amount
\nBetween 7 and 2 days: 75% of the total amount
\nLess than 2 days: 100% of the total amount<\/p>\n

Insurance and Liability : <\/strong>
\nBy booking an activity, you confirm that you:<\/p>\n

The safety of the group and your own safety is everyone’s responsibility, therefore we ask you to:
\n– Strictly follow your instructor’s instructions without taking any initiatives; the instructor cannot be held responsible for any incidents, accidents, or injuries that may result.
\n– Report any health problems (hypoglycemia, asthma, contact lenses, etc.) or any injuries that occurred prior to the activity (such as sprains, surgery, or a weak knee joint) before the start of the activity.<\/p>\n

Inextremis Aventura provides supervision for canyoning activities and also uses independent instructors. Each independent instructor is covered by professional liability insurance for their own activities and for expenses incurred during any rescue operation.
\nThis insurance does not cover participants under “personal accident” insurance. We strongly advise each participant to inquire with their chosen insurance provider about liability insurance and\/or personal accident insurance for outdoor\/mountain sports.
\nIndeed, we cannot replace the individual civil liability of each participant.<\/p>\n

The company Inextremis Aventura has civil liability insurance for all the activities it offers and its liability cannot be invoked for activities booked with other providers.<\/p>\n

In the event of a personal injury, the liability of the company Inextremis Aventura and the instructor involved is waived as soon as the victim is taken into care by the competent rescue organizations, and any subsequent hospitalization will be the responsibility of the injured person’s personal insurance.<\/p>\n

For minors participating in Inextremis Aventura activities and stays under the supervision of an external organization, the latter is legally responsible for the conditions of participation.<\/p>\n

The participant\/client is responsible for the equipment loaned to them for the activity. The professional cannot be held liable for any damage that may be caused by the equipment provided.<\/p>\n

In the event of theft, loss or damage to loaned equipment, the participant\/client may be asked for compensation related to wear and tear or a full refund for the equipment.<\/p>\n

Meetings usually take place in the activity parking lots. These parking lots are often isolated in the mountains, so we advise you to take only the bare essentials in your vehicles. Inextremis Aventura accepts no responsibility for theft of equipment from your vehicles.<\/p>\n

The professionals (instructors) and the company Inextremis Aventura cannot be held responsible for the loss, theft or breakage of objects (e.g. glasses, cameras\u2026) that participants may bring with them during the activity and which may occur during the activity.<\/p>\n

Image rights :<\/strong>
\nInextremis Aventura reserves the right to use photos and videos taken during events to illustrate its brochures, various advertisements, social media, and websites, unless the participant objects, which must be expressly stated by email.
\nIn accordance with French Law No. 78-17 of January 6, 1978, concerning information technology, data files, and civil liberties, you have the right to access, rectify, or delete information concerning you.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n

Gift card: Delivery<\/strong><\/h3>\n

Gift Card Availability<\/strong><\/p>\n

Gift cards are products issued in limited quantities, firstly due to our company’s limited capacity, and secondly due to their limited validity period of one year from the date of purchase.<\/p>\n

In the event of a temporary or permanent stock shortage, the Buyer will be informed and the order cannot be completed in this format.<\/p>\n

Gift cards are delivered as digital vouchers to the email address provided by the buyer during their online purchase. Inextremis Aventura cannot be held liable under any circumstances for errors made by the buyer when entering their email address. However, the buyer may contact Inextremis Aventura to request a replacement.<\/p>\n

Shipping methods and delivery times for Gift Cards<\/strong><\/p>\n

The buyer can schedule the date and time of delivery to the provided email address during checkout. Delivery is automatically calculated based on the selected date and time. The buyer will receive an email containing their printable gift card with an identification number.<\/p>\n

Shipping costs (by post)<\/p>\n

If the buyer chooses to receive their gift card by mail, a flat shipping fee of \u20ac3 will be charged in addition to the price of the gift card at the time of online purchase. We do not ship outside of mainland France and Corsica.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row full_width=”stretch_row_content_no_spaces” css=”.vc_custom_1677512879833{background-color: #fb2056 !important;}” el_class=”blanc”][vc_column width=”1\/3″][vc_column_text css=”.vc_custom_1677512637096{margin-left: 20px !important;}” el_class=”barre”] Contact-us ! [\/vc_column_text][\/vc_column][vc_column width=”1\/3″ offset=”vc_col-sm-offset-0 vc_hidden-sm vc_hidden-xs”][vc_column_text] \u260f +33 980 850 565[\/vc_column_text][\/vc_column][vc_column width=”1\/3″ full_width=”stretch_row_content_no_spaces” gap=”0″ full_height=”” columns_placement=”middle” equal_height=”” rtl_reverse=”” content_placement=”” disable_element=”” offset=”vc_col-sm-offset-0 vc_hidden-sm vc_hidden-xs”][vc_column_text]\u260f +33 629 564 036[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1638556301547{margin-top: 30px !important;}”][vc_column][vc_column_text css=””] General Terms and Conditions of Sale for Inextremis Aventura Your Organizer : […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_titles_title":"%%post_title%%","_seopress_titles_desc":"Inextremis Aventura general terms and conditions of sale 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